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Leadership topic - observe

and rapidly respond to critical opportunities. Evaluate all problems and solutions from different angles, involve stakeholders in solution formation, and experiments with a pilot before taking a project to the next level;  looks beyond the obvious and doesn’t stop at the first answers;  sought out by others for advice and solutions.

Roadblock –  Is not open to criticism;  gets upset and blames others for problems; Picks a side versus finding a path to the middle

observing Happiness

observing Happiness

In the Will Smith movie 15 years ago, we see a man working to pull himself through a difficult period of his life.  Starting as a Stockbroker, he quickly falls into a series of bad outcomes, until he is clearly not “Happy”.  As we watch this true story brought to life, there is a particular phase he observes again and again. “Thomas Jefferson… how did he know to put the pursuit part in there?  That maybe happiness is something that we can only pursue and maybe we can actually never have it.  No matter what?”

observing Differently

observing Differently

Your brain is an amazing invention, observing and integrating literally billions of bits of information every second.  They measured the bandwidth of your eyes which is close to 9 GigaBytes a second.  For reference, that amazing 4K TV you watch is about 25 MEGA bytes/second… so your eyes can actually send your brain 360 separate programs simultaneously.  Use that when you get in trouble as I do for channel surfing.  One they cannot do well is see a hot pan or in the dark, and in both cases, without other senses, you would get hurt… which is exactly the same in leadership. 

renewing your Values

renewing your Values

Of all of the Values that most teams and leaders list, renewal is rarely on the list.  Particularly the leaders who really “care” and talk about “servant leadership” and are those people you want to follow. They find it very hard to carve out time for the most important resource – themselves.  As I start working with leaders, I realize that most of my real value is forcing them to spend an hour or so on… themselves.  Sure I can bring some Value with my clever questions, listening, some observations, even some much-requested “advice”… but realistically… just getting them to focus on themselves is what I am paid to do now…

The Value of execution

The Value of execution

For as long as I can remember, I have been working – and not in a negative way.  I love doing things, solving problems, creating things, particularly when they are complicated.  As an executive I had to realize that making things EASY was actually WAY more important… and also, WAY more difficult.  The way I would explain this to you in-person would be to draw a Venn diagram – which most of you won’t even remember from Geometry or Algebra.  The idea is you have a circle, I have a circle.  Where they overlap, we share… objectives, deliverables, targets, mission, etc.  Easy with 2… but when organizations are large, the execution overlap becomes smaller and smaller… sometimes the Null Set… 

The no wonder Values..

The no wonder Values..

Like most weeks, Friday’s wonder post is the easiest to figure out with both what I am going to say, and the musician that embodies that quality for the band.  It is a rare treat that the story also aligns with the song title.  And if you read these enough, you might guess the player I focus on the most is the Bass player – and this week you would be right.  But I am already ahead of myself – one of my Values that is less helpful is being “Restless” – racing ahead and never being happy with where I am.  It is what made me a great Youth worker at church, and an even better recruiter… 

Are partners Valuable?

Are partners Valuable?

There is a point in every career where it is clear that alone, not only can the work not be accomplished, it will not be nearly as Valuable and rewarding.  For me, it was always that way.  In High School Debate I had a partner.  My first job at Texas Instruments was shared with a partner who handled “business” software while I handled the technical programs.  The remainder of my time there and well into IBM, I shared offices and roles with peers, some easier than others.  Not everyone makes that shift, and there are many singular leaders who give the impression that it is all about “them”, and occasionally their Values of “the cult of personality” can survive and persist… but at what cost? 

management Values

management Values

I guess I actually DO have a nickel for every time I stood up in front of a new team, as the “New Guy” and said, “Hi, I am Mark House, and here is what I am about.”  Actually compounded over the years, it’s what allows me the freedom to do this crazy new career, helping others have THEIR speech ready for that opportunity when it comes.  And I actually stole most of mine from other great leaders along the way, who I suspect stole theirs from others.  Because managing with Values actually works… because people can normally tell what your Values are (or aren’t)… before you can.

The Value to engage

The Value to engage

As the New Year is now entering the end of the 1st Quarter, the pace of work is picking up – both as the crisis appears to be receding, but also a normal part of each year.  Budget’s being finalized, and most of the year-end Performance Reviews completed, businesses and leaders are now making decisions on where to focus.  What projects need to be accelerated, those that may need to be slowed, and staffing that needs to shift.  Simultaneously, employees are engaged in the same decisions – is this really the place for them now… or?  And key to both is … Values. 

Celebrate or observe?

Celebrate or observe?

Explaining my empower framework to people, they will often ask me ‘Which one is the most critical?’  And like picking your favorite child, it is a fool’s errand as it mostly depends on the situation you are in.  Pressed hard, it is a toss-up between today’s observe and tomorrow’s wonder.  The interesting paradox to Celebrate this week is that the songs were literally released on the same single in 1971 – this is the A-side, and tomorrow’s is the B-side.  Both were huge hits, but this was their first top 40 hit – cracking it at 39.  And both were on the album titled, The Morning After… which makes the story today even more poignant… 

observing Harmony

observing Harmony

We were at the hospital for a procedure, and the nurse couldn’t get the IV started.  Without missing a beat, another one came right over, picked up the work … and the conversation … without even missing a beat.  As a keen observer of teamwork, I perked up and started to chat her up about what it is like to work here?  “It is amazing – from the people who take out the garbage, to the staff that mops the floors, to the administrators who make sure we have what we need, we all come together to provide you with the best care”.  We were then whisked off to another room, with a similar experience…. How does that type of Harmony happen? 

Rhythmic observation

Rhythmic observation

A basic element of any effective management system is “No Surprises”.  “Simple but not easy” does not even start to describe this critical part of your Hygiene.  In fact, I have used a fairly graphic way of describing it to leaders, probably driven by where I now live.  Our street in Virginia has a Rhythm of what are politely called “Bear Interactions”, the largest in our area… and our area has the most in the whole state.  So we fairly regularly have a bear walk past our house. In fact recently, we observed not 1… or 2… we had 3… on our deck.  They were small, but like surprised leaders, they can pack a wallop….