As we were standing in the small conference room off of the Vice-Chairman’s office, we were surveying some of the memorabilia that he had collected over his Powerful career. One of the few engineers to actually ascend to this stratospheric level, he had been my idol when I started. If he could make it as an engineer, I had a chance also. Our President was playing with a ball-bearing race, with the silver rolling balls exposed that he was gently nudging around the circle. He turned to my boss and said, “… at least one of these is mine”
Leadership topic - manage
with resources efficiently and effectively. Clearly and comfortably delegates both routine and important tasks and decisions with responsibility and accountability; Good at figuring out the processes necessary to get things done; Excellent at delegation, goal formation, managing employees, and meeting management.
Roadblock – Has low detail orientation; lets things fall through the cracks;
Power execution
Our dinner out that night in Manhattan was lovely and relaxed. Mostly because we were killing time… until an overnight flight would deliver a replacement card for a demo scheduled the next morning. In setting up our demo at THE seat of Power of IBM at that point, 590 Madison Avenue, in the boardroom no less, I had discovered the hardware was dead. And, there was something called DeltaDash that at that point was slightly more common than FedEx, and would bring us a new one at 3 am. No problem, we would drive back and have a few hours before our 10 am demo.
The wonder of Power
As we deplaned in Atlanta, we were looking for directions to the private jets section of the Airport. Catching a taxi across the tarmac, we arrived where the Powerful people fly, and waited for our Division President to arrive. We were due for an important update on the project he was the Executive Sponsor for, and the only time we could find was to fly back with him from Atlanta to DC… So if you are wondering, we flew down from DC to fly back with him … to DC.
observe the Power of Power
“Who the ___ are you anyway?” was the exasperated shout from the senior Engineer and IBM Fellow from our Austin facility. With the precision of my national debating days, I had just reduced his arguments against what our small (but growing team) was doing into shreds and now I had him calling me names. Perfect. Victory. The facility manager who had brought all of his Power to this meeting had to step in and calm the waters. “I will take your ideas back for consideration and we will be back in touch.” And with that, we observed his team gather their things and leave…
Power partners
As I finished talking about our project, there was a pause in the conversation while the Senior VPs were considering what I had shared. My boss, now my partner, was leaning back as he always did, even though he knew most of these very Powerful men well. By now he had confidence in my ability to communicate difficult concepts quickly and convincingly, which freed him up to study and read what was really happening and not being said…
managing Power
With the prospect of working for a person I did not respect, it also became clear to me that people who win proposals are often not the right people to perform the work. In fact, the Power had quickly shifted from those who were Clever to those who were… well… more predictable to manage. The combination had resulted in my friend, the AA, setting me up with a new opportunity to work on another important division project that “needed some help”…
Power engagement
A warm handshake and “Thank You” from my exec was worth the long hours it took to win the Space Station contract. What he said next, was not “… and I would like you to work for ____ now to help integrate the teams.” A few of my peers had had the “opportunity” to work for him already, and we had heard about his use of Power in not complimentary terms over weekend beers. Luckily, my own network had offered me a path forward that would give me a front-row seat to what Power really is … and isn’t…
Clever management
Our design danced to life “right on schedule”, a Clever way of saying we made it just in time. After struggling for weeks, our 2nd Line manager had “offered” that if we didn’t have it running soon, they would fly in some “real” engineers from our main site to “help” us. As you might expect, it was not music to our ears … and that type of management triggered exactly the response he wanted. Maybe not the TONE he expected, but it had gotten our system running, and mostly on schedule. A good thing, as I was now the Project Manager…
Effectively partnering Right
As I watched the fog roll across the bay, the Golden Gate Bridge was the first to disappear. Then San Francisco became just a soft glow. Now the fog was over Berkeley and coming up the hills where it was 3 am. Completely covered now, the moon was just a glow, and I couldn’t see my hand in front of my face. I stepped back inside just in time to help my partners change out the current device for the next one in our testing. I was standing inside of one of the world’s most powerful devices – yes – inside…
managing Right Effectively
“Don’t be ridiculous. I have just invested $15 Million dollars in your development. Now get back to work”. With that, the young executive exited the CEO’s office with his letter of resignation torn in half and handed to him. He had gone from one of the top executives in the company to losing the current equivalent of $200 Million dollars. Thankfully not me, but that investment Rightly paid off as he was our Executive… and an outstanding and Effective manager 25 years later when I joined his team in Houston.
managing Diversely
As I was standing in the shower, where most of my clearest thinking comes from, suddenly it hit me. I yelled out to no one in particular – “DPAT – Data Processing Aptitude Test!!!” I had driven down to Clear Lake, Texas for an interview with IBM’s group that was working on the Space Shuttle. A lovely dinner with a person my age had managed to calm my nerves, but now, I realized the very first thing this morning was a test…
managing Knowledge
Charlie’s Angels was one of the top shows when I was a freshman, and everyone had “THE” poster of Farrah Fawcett in the mostly not swimsuit on their walls. And there was a girl in our sister dorm that was her spitting image. To get people to know each other, there were “mixers” between the floors, and this night it was the typical loud music and beer, and not really my scene, so I went downstairs… and there she was sitting on the steps. I didn’t really Know what to do, but I sat down and asked her if she was not enjoying the mixer? “Not really my scene – I would rather be out dancing.” I said I knew how to dance (those lessons came in handy…), and once she learned I had a car, we were off.
managing the Vision of MLK
“The bullet stopped just half-an-inch before the backbone, and if it had stopped a half-an-inch earlier, it would have lodged in a major artery. Either way, this dog is lucky to be alive”… and with that, the lights went out. I awakened a few minutes later in another room on a soft couch with a cold rag on my forehead… I had no idea how I managed to get there…
Time to renew your perfecT Team?
Screaming from the back of our Team was the most passionate member of the team. The bad news is that he was from Peru, spoke very little English, so we rarely understood what he was saying. HOW he was saying it was CRYSTAL clear. His energy was contagious as he lectured us on the sideline at halftime, which I delegated that Time to him, and simply observed how he renewed the Team, words not really being needed…
Count on executing perfeCT…
“Johnny try harder!!” One of the shorter members of our team was not able to keep up with the boys as they were becoming young men. His parents were hoping their voices would “help” him to be a more PERFECT player… and I could Count on it making him execute worse. He knew that there was no way to catch these bigger kids, and eventually, he left the team. Having been short my whole life, I understood, but that didn’t make it easy for me…
wonder how to make perfEct Easy?
“Play the Simple Ball”. Standing on a field that cold March morning, it was my admonishment to the young men preparing to play the game they love and qualify for the Finals – if we could win this match. We had jelled well this season, but this last hurdle was to beat our archrival – the wonder of which were mostly our close friends, including the Coach of the other team…
Focus and observe Radical Collaboration with PERFECT
“Could you possibly finish a thought?”. If you know mathematics, you would observe my sentences involve a lot of “open parentheses” – the start of something, and then something else, and then something else. Closing parentheses, which allow thoughts to be processed and considered – those are not easy for me to do. What I look for in teams are people who observe that, and “help me” Focus … and be more PERFECT…
Reframing PERFECT partners
Walking into our Executive’s office that afternoon, we were in big trouble, summoned by our boss to join him – NOW. As we came in, we were scolded that the Safety Engineer had turned us in with a memo. A large computer Terminal was on top of our bookcase – 6 feet in the air – and weighing nearly 60 lbs, had a coax cable wrapped around it that was about to be caught in the door, which could have killed us…
Examine the management of PERFECT
I had reached the point in the day’s interviews to meet with the Senior VP who would potentially be my manager. It was a large company, growing fast, and more than likely, you are reading this from a server that is hosted in their cloud. I asked: “How do you handle mistakes?” His confident reply – “The people we hire do not make mistakes”. I did not take the job…
Pausing to engage PERFECT
“What you are reading is PERFECT!” You know that is Looney Tunes – and if I could get you to read that in my favorite character, Foghorn Leghorn, “It’s a joke son! You missed it!” it would be perfect. Early in life, I ran across many characters like this, and eventually came to be a student of them, adopting some of their best (and worst) mannerisms, including what people say about me all the time: “Often wrong, never in doubt”.
renewing Goals
“Ok. Now you know all of the people I know that can help us achieve what we need to do. And it is now up to you: to Keep them as your contacts, to grow them, renew them, and to understand how to leverage them appropriately.” It was a Simple statement that happened within the first 3 months of my professional career. Add Smiley and we have the KISS Goal that is now my brand… which renews me consistently…
executing Goals
As I was leaving, I turned to my wife and said, “Today is going to suck.” Not the most empowering stance I know, but something that I had gotten used to saying particularly of late. She inquired, “Do you have a lot of meetings?” “Actually no – I have NOTHING on my calendar – which means something is going to blow up.”
Goal wonder
“DAD!!! I am keeping the time – NOT you!!!” Ok then – so much for the Goal of playing music together 😉 It was during practice with the Church band we had both joined as we attempted to support “Contemporary Worship”. The chance to actually play with him was wonderful… and being 17, frustrating to us both. But his kickdrum was in fact better… and allowed me to relax, and simply wonder what was happening – both on stage… and with me…
observing Goals
“I write down Goals every day in this Planner. Each day I review them… move the ones I didn’t do to tomorrow… and do it again.” I was listening intently to a Darden MBA student who I had already observed was HYPER organized and focused on achieving success. By this point, my own Goal was to be better at observing the “rest signs” in the melody that is “playing out” so I waited. He slid it across the table to me and stated “….. I hate that Planner”.
partners Goals
Nature abhors a vacuum… which means many leaders believe they can set Goals by themselves, and simply state them to partners and peers as clear and unambiguous. That vacuum then becomes like the silence of deep space – as blank looks, and unengaged stares come back your way. The moniker of if you want to travel fast, travel alone also fits here, where many leaders believe that partners simply slow you down… Yes… and…
managing Goals
You are seeing a lot written about “engagement” – A LOT with the ‘Great Resignation’. So I am honored that they have chosen a piece of empower for all these “new” articles 😉 – that now you need to understand what motivates people. Simply, I would add: saying it is one thing: the important thing is managing to do it. And it starts with you – before you can start thinking “out there” in the cubes and offices. What is it that YOU Believe in, and manage towards?
Goals to engage
… and we’re off on the New Year. And if you are following the normal course, you have made some resolutions … and some Goals for this fresh start after Cleaning Up. And normally those are in the trash heap by the time we reach MLK Day, and certainly by Presidents Day. So what are Goals really… and what could sustain us as we engage… practices that are Simple? And of course, the music needs to be a gentle reminder to slow down after the starting gun…
Cleaning Up management
I didn’t even bring blank paper with me. Thinking about leaving behind the only reality I had known as a working manager for nearly 40 years, I knew I needed to get some clarity. Offsites were by now second nature, mostly done poorly, and frankly one of the things I found myself Cleaning Up for other teams. And here I was sitting in our recently purchased Mountain House, a little dizzy from the altitude, and more from what the heck was I thinking?