Our dinner out that night in Manhattan was lovely and relaxed. Mostly because we were killing time… until an overnight flight would deliver a replacement card for a demo scheduled the next morning. In setting up our demo at THE seat of Power of IBM at that point, 590 Madison Avenue, in the boardroom no less, I had discovered the hardware was dead. And, there was something called DeltaDash that at that point was slightly more common than FedEx, and would bring us a new one at 3 am. No problem, we would drive back and have a few hours before our 10 am demo.
Leadership topic - execute
tasks critical to business success flawlessly. Marshals resources (people, funding, material, support) to get things done; Can be counted on to exceed goals successfully; Leverages metrics, tracking, and dashboards to make sure that positive business results can be delivered, communicated, and repeated; is constantly and consistently growing top performers, steadfastly pushes self and others for results; focuses on the Bottom Line in a wholistic way;
Roadblock – Over controls and meddles; does too much of the work themselves; doesn’t get the most out of people; has weak followers and teammates; often traveling alone
Clever execution
The code name for the series of PC’s that were the centerpiece of our Space Station Demonstration Lab was appropriately: “Circus”. All the Clever code names were things having to do with “circus” – like the network was “Ringmaster”, which is what I had now become. Our proposal would incorporate all of the elements simulating execution of the whole computing infrastructure. We had Fiber Optic Networks, Color Displays, real-time test equipment, all coordinated with a simulation environment that leveraged IBM’s PC’s in every element. Sadly, we had just been told, our proposal was mandated to bid the Division Standard 1750 chipset – or don’t bid…
Effectively executing Right
Sitting in the conference room waiting, I was nervous about what was about to happen. The experiment had been a success, and we should be celebrating as a group, an Effective use of all of the talents of the team. Sadly, I had jumped the gun and helped get attention through my friends in communications, and now they wanted to feature the team in an upcoming publication. Sadly, it was not the Right thing to do, and the rest of the team was furious with me, particularly the group that was supposed to be “in charge”. And, my boss had accompanied me up to be confronted and what I thought would be an execution by the other members of the team…
renewing Diversely
My real job for this season was to design a memory card for the Display System of the Space Shuttle. Our funding was to prototype what a newer computer and color display could do to help automate the very manual ways the Space Shuttle actually worked. If you have ever used an HP calculator, their Reverse Polish Notation approach to math was very similar to what the astronauts did to command the vehicle to fly. It was very labor-intensive, and our mission was to renew that technology from a mid 60’s torpedo computer into the 80’s…
Diverse execution
So, no problem. I had to get the facility that thought they were the center of ALL radiation knowledge in our division to work with the other facility that manufactured ALL the equipment we could build. And both thought they were the pre-eminent facility in our Division… And did I mention by this point, I had executed repeated railings about how behind the times both organizations were? And not in small ways – in a couple of cases taking on older and wiser leaders with both memos and in-person indictments of the lackluster execution from both…
wonderful Diversity
The lack of cooperation and coordination in business shouldn’t have surprised me, but it did. Today it was very clear as I was talking with the lead investigator of an experiment that had already flown in space. Sponsored by the part of NASA that was dedicated to non-manned flight, they literally hated those of us working on Manned Space. They had, in fact, put the first United States satellite in space, but since the Astronaut crew was announced, their budgets and centrality to the NASA mission was dwarfed. It was no wonder that he was very hesitant to even talk with me…
Diverse observation
From my days in Debate, I observed that you could follow links between documents. Remember this is LONG before hypertext and the web, but at the end of papers are the references. You start to see the same papers referenced many times, and you find there are typically only 10 real papers you need to understand. Here I found a couple on a model of what happens in space, a couple about measuring devices in a cyclotron, and a couple about an experiment that actually flew in space. And I observed that none of them had worked together…
partnering Diversely
“You have learned how to learn. It is not about the topics or the subject matter. With these tools, anything can be understood”. This framing of Diversity is one that my parents had enforced with all of the IBM swag around the house. I thought it was sorta corny, and also sorta redundant – why do you need a sign that says “THINK”. Isn’t that the thing that differentiates us from the animals – another phrase that rang out often. As I started to work with new partners, it was clear this may actually be needed…
managing Diversely
As I was standing in the shower, where most of my clearest thinking comes from, suddenly it hit me. I yelled out to no one in particular – “DPAT – Data Processing Aptitude Test!!!” I had driven down to Clear Lake, Texas for an interview with IBM’s group that was working on the Space Shuttle. A lovely dinner with a person my age had managed to calm my nerves, but now, I realized the very first thing this morning was a test…
Diversity engaged
This evening, as I was working my way through the records, I stumbled across a double album of Jazz. It was my daily visit to Peaches – a huge grocery store remodeled to house huge stacks of records, including those that had been sentenced to the trash heap of music. “Cutouts” were just that – albums that had the corner clipped, along with their price. To keep me engaged in my major goal of graduating in only 12 weeks, I would buy 5 records, come home, listen for 3 hours until they were finished, and hopefully, I had finished enough homework to repeat it the next day…
Knowing how and who to renew
As we were cleaning out the apartment, moving apart for our first “real jobs”, my best friend and roommate came into the living room with a handful of ties. “Can you tie these for me?” He was one of the smartest people I have ever known, and yet, had no Knowledge of some of the simpler things that are important. I understood – as I had been through this exact experience when I was 13 and someone showed me how to tie a tie before a big event in Junior High. Now I was able to repay and renew that favor…
executing with and without Knowledge
Sitting with 6 Seniors as a sophomore was not that different for me. I had always been younger than my classmates having started school at barely 5. The instructor was my adviser in the Physics program… who suggested I take the class as he only taught it every other year. When he started writing Maxwell’s equations on the board, I asked an obvious question to me: “What is the upside-down triangle?” He suggested I come see him after class…
wonder about Knowledge
The beautiful spring evening was interrupted with a “fire alarm” that had all the students from the largest set of dorms on campus outside. As we were milling around wondering, a young man climbed out on the balcony with his guitar, an amp and microphone, and started serenading the crowd. It was a great distraction and everyone loved it. A few minutes later, he announced his name, and that he was running for student body president and wanted everyone’s vote. It would have been great, but we had our own candidate in the election…
Knowledge that observing is not enough
Working full time, and carrying a full load, I still had some energy left for other things. My interest in politics had burned out by the end of high school, but this evening, I was sitting in a meeting of the Leadership Council for the Engineering School observing the President. Being a lifelong student of great salespeople, this guy was amazing. And so full of himself at the same time. But for some reason, he came over after the meeting, and we started talking, and the next thing I know, I was the Parliamentarian for the group (given my Debate experience) … and next in line to be President…