A well-orchestrated job search, as 100’s of leaders I have worked with over many years say, ends with 2 outside offers, and one inside offer. It then takes Courage to choose between them, and also a lot of faith that you have done the best you can, and look forward with that same Courage. It all sounds very clean and tidy, which might lead you to wonder why I was in the building on a Saturday morning early, loading up most of my “stuff” with my wife … and slinking out of the garage…
“I know that we have the right team to pull this off!” said our VP from the front of the packed room. Giving us encouragement was one of the wonders of this particular leader’s talents, and what had got us all together. And, the wonder now was that this speech was exactly the same we had heard about a year before… and wasn’t working. Now it sounded more like pleading… and the feeling in the room was different – more desperation, and less belief we could actually do this…
It was 5 pm, and we were all lining up to go into the everyday “Evening Status Meeting” on the top floor of Pho IV, the newest building in our complex, and the heart of all of our work. I rarely left the building during the day, with breakfast, lunch, and dinner catered in so we didn’t take time away from the “work”. These meetings were twice a day – morning and evening – but the evenings are always brutal. As the “service” organization, the IT team was brought in nightly to be drawn and quartered by the SVP’s of the business, on “why haven’t you”…
If anyone tells you there is only one way to do something, they are lying or very misinformed. And it is particularly true in IT systems – both being told there is only one way, and that not being true. Our current predicament was caused by an IT person who was disgruntled with the way systems were being built, and left the org to build systems “in the business” – otherwise known as “without oversight”. And because he built them quicker and also knew more about the underlying business, the business used his group more and more. Now – those systems had to be replaced and completely re-implemented by “our” official IT group… and I had to be his partner…
The Bermuda Triangle of my corporate experiences are: Pain, Change, and Courage. You might wonder why I chose Lovin, Touchin, Squeezin as the soundtrack of this post, and to be very clear, unlike others managers in the corporate world, those were never done by me 😉 But leveraging the principles of understanding what people really need and want from their workplace helped me manage and navigate between all of these elements. So what best practices have I experienced?