Happy New Year!!! …oh wait.. Maybe fewer exclamation points – I should execute this with a quieter voice.. if I had one:-) My wife reminds me often that there is one thing I am not, that is quiet. I hope that however, your night was, whenever you are now, and whenever you are reading this, you celebrated well. There is actually a tie-in to today’s song, believe it or not, so let’s quietly jump right in…
You have today. While always true, particularly today is the day to Clean Up anything you need to put a “2021” on. For me, it is ordering supplies and other expenses that I can accelerate into the rearview mirror, and then downloading fiscal records (stop laughing – I do actually keep them – mostly). It is one of those business practices that I used as a game each year that I continued to play in this new path. The wonder is I still do that mentally – stuck thinking eventually someone will figure out that I need to get a “real job”…
“So – he comes in here, throws papers in the air, plays some guitar, and then does it again?” Yes – yes, of course. My nephew was visiting, and his observation was spot on – my office’s normal state is a disaster. My Daughter on seeing my Cleaned Up version one time remarked more politely, “My, there are a LOT of things to observe!”. Up comes easy – Cleaning, not so much…
Music is the cornerstone of my work now. U2 was formed by people who were, like me, actually not great musicians. Larry played the drums “wrong” and The Edge was at best a rhythm guitar player when they started, to say nothing of Adam who only learned the Bass because they needed one. Even Bono wasn’t that sure of his own voice – both writing and singing. Can we learn something about partners and Cleaning Up – only from the music?
I didn’t even bring blank paper with me. Thinking about leaving behind the only reality I had known as a working manager for nearly 40 years, I knew I needed to get some clarity. Offsites were by now second nature, mostly done poorly, and frankly one of the things I found myself Cleaning Up for other teams. And here I was sitting in our recently purchased Mountain House, a little dizzy from the altitude, and more from what the heck was I thinking?
Happy Boxing Day! Sorta Christmas Lite for the poor and the working-class across the British Empire, it is now a holiday that has turned into something much more American – a huge post-Christmas Sale 😉 So In both contexts, it is bringing home “boxes” of goodies that you may not have gotten last week. One year this week between Christmas and New Year’s, our hot water heater went out, requiring us to Clean Up the whole back basement area … and sparked another way to think about Boxing…
A well-orchestrated job search, as 100’s of leaders I have worked with over many years say, ends with 2 outside offers, and one inside offer. It then takes Courage to choose between them, and also a lot of faith that you have done the best you can, and look forward with that same Courage. It all sounds very clean and tidy, which might lead you to wonder why I was in the building on a Saturday morning early, loading up most of my “stuff” with my wife … and slinking out of the garage…
I landed the role I am writing about this week late in 2002 with some luck during the opposite of what we are seeing now. An economic downturn after 2001 had frozen hiring, depressed salaries, and I felt fortunate to get anything, even this now meat-grinder role. The Courage to think about doing something else was tied up in one of the hardest issues to confront – money. Do we have enough, will we have enough, particularly with kids just heading into College. And yet, I knew that this was going to slowly kill me if I stayed…
“I know that we have the right team to pull this off!” said our VP from the front of the packed room. Giving us encouragement was one of the wonders of this particular leader’s talents, and what had got us all together. And, the wonder now was that this speech was exactly the same we had heard about a year before… and wasn’t working. Now it sounded more like pleading… and the feeling in the room was different – more desperation, and less belief we could actually do this…
It was 5 pm, and we were all lining up to go into the everyday “Evening Status Meeting” on the top floor of Pho IV, the newest building in our complex, and the heart of all of our work. I rarely left the building during the day, with breakfast, lunch, and dinner catered in so we didn’t take time away from the “work”. These meetings were twice a day – morning and evening – but the evenings are always brutal. As the “service” organization, the IT team was brought in nightly to be drawn and quartered by the SVP’s of the business, on “why haven’t you”…
If anyone tells you there is only one way to do something, they are lying or very misinformed. And it is particularly true in IT systems – both being told there is only one way, and that not being true. Our current predicament was caused by an IT person who was disgruntled with the way systems were being built, and left the org to build systems “in the business” – otherwise known as “without oversight”. And because he built them quicker and also knew more about the underlying business, the business used his group more and more. Now – those systems had to be replaced and completely re-implemented by “our” official IT group… and I had to be his partner…
The Bermuda Triangle of my corporate experiences are: Pain, Change, and Courage. You might wonder why I chose Lovin, Touchin, Squeezin as the soundtrack of this post, and to be very clear, unlike others managers in the corporate world, those were never done by me 😉 But leveraging the principles of understanding what people really need and want from their workplace helped me manage and navigate between all of these elements. So what best practices have I experienced?
“Don’t be a Fred”. By now we are used to the different Southern Virginia dialect, so when our minister was reading one of the most prominent phrases in the Bible, we knew what he meant. Sorta. “Fear NOT” is one of those phrases that is like everything I do now – Simple, but not Easy. In the face of Continuous Change, most of which may NOT be of our own making, how do we engage Courage over Fear? I can’t solve this, but I believe it is something worth engaging in…
“If your employees need their weekends to rest and renew, you might have a burnout culture.” I saw that headline … and the only edit I would suggest is to remove the word “might”. There are articles almost every day about it, and many leaders I work with are moving between roles to get away from it, believing that is caused by their situation. Sadly, it travels with them, and the dirty secret is the person who is most responsible for burnout is… you. I know – because it was (and is) me…