As I watched the fog roll across the bay, the Golden Gate Bridge was the first to disappear. Then San Francisco became just a soft glow. Now the fog was over Berkeley and coming up the hills where it was 3 am. Completely covered now, the moon was just a glow, and I couldn’t see my hand in front of my face. I stepped back inside just in time to help my partners change out the current device for the next one in our testing. I was standing inside of one of the world’s most powerful devices – yes – inside…
managing Right Effectively
“Don’t be ridiculous. I have just invested $15 Million dollars in your development. Now get back to work”. With that, the young executive exited the CEO’s office with his letter of resignation torn in half and handed to him. He had gone from one of the top executives in the company to losing the current equivalent of $200 Million dollars. Thankfully not me, but that investment Rightly paid off as he was our Executive… and an outstanding and Effective manager 25 years later when I joined his team in Houston.
Do you engage Right or Effective?
While we didn’t realize it, we were all engaged in an over 10-year plan to keep IBM as the provider for the onboard computers and software for the Space Station. The Shuttle was designed and built in the ’70s as a “Space Truck” – you could fit a School Bus in the Payload Bay. Its mission was to build the Space Station – the next element in a chain that started with the first space experiment Explorer in the 1950s. My work would be pulling those pieces together – using the truck to put up a basic science experiment that could allow modern computers to be used. Would I be Right, or Effective, or neither??
renewing Diversely
My real job for this season was to design a memory card for the Display System of the Space Shuttle. Our funding was to prototype what a newer computer and color display could do to help automate the very manual ways the Space Shuttle actually worked. If you have ever used an HP calculator, their Reverse Polish Notation approach to math was very similar to what the astronauts did to command the vehicle to fly. It was very labor-intensive, and our mission was to renew that technology from a mid 60’s torpedo computer into the 80’s…
Diverse execution
So, no problem. I had to get the facility that thought they were the center of ALL radiation knowledge in our division to work with the other facility that manufactured ALL the equipment we could build. And both thought they were the pre-eminent facility in our Division… And did I mention by this point, I had executed repeated railings about how behind the times both organizations were? And not in small ways – in a couple of cases taking on older and wiser leaders with both memos and in-person indictments of the lackluster execution from both…
wonderful Diversity
The lack of cooperation and coordination in business shouldn’t have surprised me, but it did. Today it was very clear as I was talking with the lead investigator of an experiment that had already flown in space. Sponsored by the part of NASA that was dedicated to non-manned flight, they literally hated those of us working on Manned Space. They had, in fact, put the first United States satellite in space, but since the Astronaut crew was announced, their budgets and centrality to the NASA mission was dwarfed. It was no wonder that he was very hesitant to even talk with me…
Diverse observation
From my days in Debate, I observed that you could follow links between documents. Remember this is LONG before hypertext and the web, but at the end of papers are the references. You start to see the same papers referenced many times, and you find there are typically only 10 real papers you need to understand. Here I found a couple on a model of what happens in space, a couple about measuring devices in a cyclotron, and a couple about an experiment that actually flew in space. And I observed that none of them had worked together…
partnering Diversely
“You have learned how to learn. It is not about the topics or the subject matter. With these tools, anything can be understood”. This framing of Diversity is one that my parents had enforced with all of the IBM swag around the house. I thought it was sorta corny, and also sorta redundant – why do you need a sign that says “THINK”. Isn’t that the thing that differentiates us from the animals – another phrase that rang out often. As I started to work with new partners, it was clear this may actually be needed…
managing Diversely
As I was standing in the shower, where most of my clearest thinking comes from, suddenly it hit me. I yelled out to no one in particular – “DPAT – Data Processing Aptitude Test!!!” I had driven down to Clear Lake, Texas for an interview with IBM’s group that was working on the Space Shuttle. A lovely dinner with a person my age had managed to calm my nerves, but now, I realized the very first thing this morning was a test…
Diversity engaged
This evening, as I was working my way through the records, I stumbled across a double album of Jazz. It was my daily visit to Peaches – a huge grocery store remodeled to house huge stacks of records, including those that had been sentenced to the trash heap of music. “Cutouts” were just that – albums that had the corner clipped, along with their price. To keep me engaged in my major goal of graduating in only 12 weeks, I would buy 5 records, come home, listen for 3 hours until they were finished, and hopefully, I had finished enough homework to repeat it the next day…
Time to renew your perfecT Team?
Screaming from the back of our Team was the most passionate member of the team. The bad news is that he was from Peru, spoke very little English, so we rarely understood what he was saying. HOW he was saying it was CRYSTAL clear. His energy was contagious as he lectured us on the sideline at halftime, which I delegated that Time to him, and simply observed how he renewed the Team, words not really being needed…
Count on executing perfeCT…
“Johnny try harder!!” One of the shorter members of our team was not able to keep up with the boys as they were becoming young men. His parents were hoping their voices would “help” him to be a more PERFECT player… and I could Count on it making him execute worse. He knew that there was no way to catch these bigger kids, and eventually, he left the team. Having been short my whole life, I understood, but that didn’t make it easy for me…
wonder how to make perfEct Easy?
“Play the Simple Ball”. Standing on a field that cold March morning, it was my admonishment to the young men preparing to play the game they love and qualify for the Finals – if we could win this match. We had jelled well this season, but this last hurdle was to beat our archrival – the wonder of which were mostly our close friends, including the Coach of the other team…
Focus and observe Radical Collaboration with PERFECT
“Could you possibly finish a thought?”. If you know mathematics, you would observe my sentences involve a lot of “open parentheses” – the start of something, and then something else, and then something else. Closing parentheses, which allow thoughts to be processed and considered – those are not easy for me to do. What I look for in teams are people who observe that, and “help me” Focus … and be more PERFECT…