Observe is step four of the empower framework: leaders who observe read the room and rapidly respond to critical opportunities. Evaluate all problems and solutions from different angles, involve stakeholders in solution formation, and experiments with a pilot before taking a project to the next level; looks beyond the obvious and doesn’t stop at the first answers; sought out by others for advice and solutions.
Roadblock – Is not open to criticism; gets upset and blames others for problems; Picks a side versus finding a path to the middle
Start with Virtue, The Middle or Vision, then see how it plays out across the Van Halen series.
“Could you possibly finish a thought?”. If you know mathematics, you would observe my sentences involve a lot of “open parentheses” – the start of something, and then something else, and then something else. Closing parentheses, which allow thoughts to be processed and considered – those are not easy for me to do. What I look for in teams are people who observe that, and “help me” Focus … and be more PERFECT…
“I write down Goals every day in this Planner. Each day I review them… move the ones I didn’t do to tomorrow… and do it again.” I was listening intently to a Darden MBA student who I had already observed was HYPER organized and focused on achieving success. By this point, my own Goal was to be better at observing the “rest signs” in the melody that is “playing out” so I waited. He slid it across the table to me and stated “….. I hate that Planner”.
“So – he comes in here, throws papers in the air, plays some guitar, and then does it again?” Yes – yes, of course. My nephew was visiting, and his observation was spot on – my office’s normal state is a disaster. My Daughter on seeing my Cleaned Up version one time remarked more politely, “My, there are a LOT of things to observe!”. Up comes easy – Cleaning, not so much…
Looking back, it is no wonder I have such different Beliefs. Having moved to Tyler in my teen years, we again found a Church home that had a lot of things going on. The big “downtown” church had a gym/roller rink, a large almost Cathedral building, and a very active Methodist Youth Fellowship (MYF) group. Mirroring The College Kids we have been discussing, Sunday evenings were started with Vespers, and then dinner and fellowship, with some light lessons to think about. And in the mid 70’s they decided to offer Sex Education – at church…
Engineers LOVE problems. Nothing can bring us more joy than a big, complicated problem, with lots of loose ends. And, soon you observe that business people do not like problems. Not in the least – not big ones, not small ones, nothing that resembles them. They like things to run smoothly, with smiles all around. And having just come from a season of EVERYTHING was a problem, which even the business people were in agreement with, I was stepping into a completely different world and observed…
It was 5 pm, and we were all lining up to go into the everyday “Evening Status Meeting” on the top floor of Pho IV, the newest building in our complex, and the heart of all of our work. I rarely left the building during the day, with breakfast, lunch, and dinner catered in so we didn’t take time away from the “work”. These meetings were twice a day – morning and evening – but the evenings are always brutal. As the “service” organization, the IT team was brought in nightly to be drawn and quartered by the SVP’s of the business, on “why haven’t you”…
God is in fact a comedian. If you don’t believe me, then why would he put me into a “natural” career path where my most Continuously uttered phrase is “Slow Down”? Never a core competency of mine, it is the stance that I try to help others with … as they whiz past something important that they have said, or missed an implication of not observing what they actually know – versus what they want to be true. They are interested in Change – sure – but often miss the signposts on their Journey that make change both possible, and positive…
In the span of a little over 24 hours we were with friends who have celebrated over 50 years together, and then other friends that were celebrating the marriage of their daughter. The latter was filled with other young people who met at a Christian Camp set in the mountains of Virginia near Roanoke. The outdoor celebration was perfect for any occasion… but particularly perfect in this very strange year.
Many of you don’t believe all these things happened, and I don’t blame you. Unlike now, you didn’t have a camera in your pocket to record video – but boy if I did… IBM was the Apple of the 80’s – growing faster than the US economy, without rival in the computer business, literally called Goliath.
The Moody Blues create music you cannot approach casually. Yes, they have amazing – well everything – but it forces me to really think — hard — wonder about things. Even the title of the albums put you in a different place – like today’s – To Our Children’s Children’s, Children. Those don’t exist for me – yet..
The clearest way to know you are in The Middle is you are taking fire from all “sides”. In politics, another native Texan, Jim Hightower, said it colorfully — “There’s nothing in The Middle of the Road other than Yellow Stripes and Dead Armadillos.”
I became aware of The Middle as a management concept when I was in charge of Product Management — a critical job for any company, but particularly for a software company. The idea that you can build “anything” is mostly true — and only limited by resources — which are mostly time and people. As such, everyone thinks it is easy to do what their own area needs —
As I turned out of my subdivision this morning, I came face to face with a car that was coming down the hill right at me… and of course, that meant I was coming uphill right at him. Luckily we had a “centerline” and with the road curving, what appeared to be a problem was resolved as we both stayed “on our side”. It occurred to me how much implicit trust is involved in The Middle.
It is a convenient coincidence that the “empower” words come in the order they are in. Yes, it is easier to make the acronym work, but these “middle” words tie together particularly well. That became clear a year or so back when I was talking with a partner who observed that I had lost my Joy. At first, I was a little taken aback, but as we talked through the assessment, she was right